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COMPLAINTS

Procedure to File a Complaint

1.  Complaints must be written on the prescribed form, giving complete information, accompanied by paperwork from the transaction in question, and any additional paperwork pertinent to the situation.  The complaint will be handled in an expeditious manner, according to the workload.

2.  The dealer in question may be contacted by letter.  The dealer is given ten (10) days from posting to respond in writing.  Parties complaining to the commission must, therefore allow at least four weeks in order for us to accomplish the investigation.

3.  You will be contacted once the response is received.  Should the commission deem it necessary to file for an injunction or hearing, your presence will be required.   Should you fail to appear, the case will be closed.

4.  The commission operates under limited powers.  The complaining parties may wish to seek legal counsel or take their case to court.  A conviction obtained through a law enforcement agency or legal counsel will aid in any action taken by the commission.
Complaint Form

Click here to get a Consumer Complaint Form in Adobe Acrobat PDF format.  

  Mail the completed form with copies of all relevant documents to:
     Louisiana Recreational & Used Motor Vehicle Commission
     3132 Valley Creek Drive
     Baton Rouge, LA  70808

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Louisiana Recreational & Used Motor Vehicle Commission
3132 Valley Creek Drive  ~  Baton Rouge, LA  70808  ~  Phone:  (225) 925-3870  ~   Fax: (225) 925-3869

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